Guest Officer Officer - Front Desk(0-2 yrs.)

Designation	Guest Officer Officer - Front Desk
Job Description	Ensures high standards of personal presentation and grooming. Responds to changes in the Rooms function as dictated by the industry, company and hotel. Ensures accurate knowledge of hotels and the tourism in Mumbai. Reports Lost and Found items. Meets and greets all guests and assists with registrations. Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
Desired Profile	Holds a Secondary / Higher Secondary Education or Diploma in Hotel Management (preferred). Comprehensive knowledge of computers: Microsoft Office, Lotus Notes and Fidelio. Should have good communication, cashiering and grievance handling skills. Displays excellent guest relations skills, and proactive problem solver and analytical skills. Ensures accurate knowledge of hotels and the tourism in Mumbai. Should be familiar with the hotels products and services and policies. Capable of working under pressure and able to work extra & odd hours, if necessary. Well versed with local social etiquette.
Experience	0 - 2
Industry Type	Hotels/ Restaurants/Airlines/Travel
Functional Area	Secretary, Front Off, Data Entry
Education	UG - BHM - Hotel Management;Diploma - Any Specialization, Hotel Management PG - Post Graduation Not Required
Location	Mumbai
Keywords	GSO - Front Desk
Contact	Shijit Nair/ Ameya Nagarkar Ring Road, Bhikaji Cama Place, New Delhi - New Delhi ,IN 110066
Telephone	022 66761234
Fax	022 66761235
Email	recruitment.ghmumbai@hyattintl.com
Website	http://www.grandhyattmumbai.com
Job Posted	14 Nov
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