Monday, November 5, 2007

CSA/Sr CSA Voice

Experience:
0 - 3 Years
Location:
Pune
Compensation:
Best in the Industry
Education:
UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
05 Nov
Job Description
The candidates can walk in with their resumes from Monday to Friday between 12:00pm to 4:00pm. No prior appointment is required.

He /She shall be a graduate / undergraduate with good communication skills and computer literate with a willingness to work shifts. Good grasping ability and logical reasoning.

Working Hrs : UK shifts (Candidates should however be willing to work in any shift)


Additional Benefits: Once you are part of our organization you will be eligible for lots of benefits which we provide to our employees.

Following are few of the benefits which we extend to our employees:


- Home pick & drop facility

- One of the best insurance coverage in the industry.

- World class infrastructure including a state of the art gymnasium.

- Subsidized meal scheme
Desired Candidate Profile
Graduate (Fresh Graduates can apply)

Undergraduate with work experience can apply

BE, MBA, MCA will not be considered unless they have been working in a similar role (International BPO, in a non technical process) for more than a year.

Capabilities:


1. Excellent (spoken / Verbal communication skills

2. Team players with a ready disposition to learn.

3. Customer centricity. Making customers and their needs a primary focus of one's actions.

4. Analytical Ability

5. Adaptability: maintaining effectiveness when experiencing major changes in work tasks and / or the work environment

6. Adjusting effectively to work within new work structures, processes requirements or cultures.
Company Profile
Come be a part of NTrance Customer Services Pvt Ltd (WNS-AVIVA).

WNS, of which Ntrance is a part, has been consistently rated by NASSCOM amongst the top 2 BPO Company in India, year after year. We have a highly qualified work force of over 16,000 professionals operating from Mumbai, Pune, Nasik, Bangalore and Gurgaon in India, as well as Sri Lanka, UK and USA.

We need dynamic achievers in Pune to handle customer service for the world's 7th largest and UK's biggest insurance group.
Contact Details
Company Name:
NTrance Customer Services Pvt Ltd (WNS-AVIVA)
Address:
Aviva
NTrance Customer Services Pvt. Ltd.
4th Floor, Wing A&B,Tower 1, Cybercity, Magarpatta City
Hadapsar
Pune - Maharashtra ,INDIA 411028
Telephone:
0091-020-66062816,66062826
Keywords: associate, voice, bpo, call centre, ITES, customer care, CSA, CSE, customer service


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