Experience:
5 - 7 Years
Location:
Mumbai
Education:
UG - B.Tech/B.E. - Computers
PG - Any PG Course - Any Specialization
Industry Type:
IT-Software/ Software Services
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
05 Nov
Job Description
To manage second level support for LXS group companies on Dynamics Ax
Define and execute user training & re-training requirementsControl user change requests for improvements in Global template
Coordinate with COPE centers & LXS HQ exper
for impr
Define and execute user training & re-training requirementsControl user change requests for improvements in Global template
Coordinate with COPE centers & LXS HQ exper
for impr
Desired Candidate Profile
Experience in operating with shared pool of resources
Proficiency in handling second & third level of support
Preferred experience of monitoring SLA performance matrix
Preferred experience of working with MBS Dynamics
Proficiency in handling second & third level of support
Preferred experience of monitoring SLA performance matrix
Preferred experience of working with MBS Dynamics
Company Profile
BCL is the pioneer in the field of IT solutions, including designing the multimedia interactive 3i Presentation for various blue chip companies and has also core competencies into Human Resource Development including Recruitment, Training & Dev.
Contact Details
Company Name:
Balaji Compuware (P) Ltd.
Executive Name:
Raajvarda...
Address:
Balaji Compuware (P) Ltd
D 501-502, Kailash Esplanade,
Opp. Shreyas Cinema, LBS Marg
Ghatkopar (W)
Mumbai - Maharashtra ,IND 400086
Telephone:
Not Mentioned Keywords: To manage and control user support operations on Dynamics Ax- Responsibility of LXS Dynamics Ax, global user support operationsResponsibility of maintenance & improvement of LXS Dynamics Ax global टेम्पलेट
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