Experience:
0 - 3 Years
Location:
Pune
Compensation:
Rupees 1,75,000 - 3,00,000
Education:
UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
05 Nov
Job Description
* Are you good at Communication skills ?
* Are you a Techie Person ?
* Are you looking for a good Technical Processes ?
* Are You looking for a hefty pay packet and good growth opportunities ?
Then CALL NOW on 9822447579.....
* Are you a Techie Person ?
* Are you looking for a good Technical Processes ?
* Are You looking for a hefty pay packet and good growth opportunities ?
Then CALL NOW on 9822447579.....
Desired Candidate Profile
Provide first-level Technical Support on basic operational or maintenance of peripherals using available tools.
Guide technical troubleshooting efforts to identify products that have issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.
Identify and provide input on unique or recurring technical problems.
Partners with Support Specialists to improve customer experience elements (e.g. correct solutions, consistent procedural adherence, relating skills)
Good command over English .
Graduate/Undergraduate.
Willing to work in shifts.
Guide technical troubleshooting efforts to identify products that have issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.
Identify and provide input on unique or recurring technical problems.
Partners with Support Specialists to improve customer experience elements (e.g. correct solutions, consistent procedural adherence, relating skills)
Good command over English .
Graduate/Undergraduate.
Willing to work in shifts.
Company Profile
Manifest Info Services Pvt Ltd, is USA based Marian Group Company. It is the fastest growing Executive Search and Recruitment Company in India, revolutionizing recruitment in the region with its unparalleled functionality and quality.
Read A Reputed Client Of Manifest Info Services(An ISO 9001/2000 RECRUITMENT COMPANY) Blog
Contact Details
Company Name:
A Reputed Client Of Manifest Info Services(An ISO 9001/2000 RECRUITMENT COMPANY)
Executive Name:
Ninnad
Address:
Vega Center, C Wing,
6th Floor, Shankar Sheth Road,
Swargate.
Pune - Maharastra ,INDIA 411037
Telephone:
9822447579
Keywords: Tech Support , call centre , bpo , technical process , good pay पैकेट
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